When
to initiate culture diagnostics?
- A change is coming (growth, merger, new strategy) and you want a baseline from which to manage the culture
- You feel that the culture is "not what it used to be," but you do not have clarity on exactly what it is now or how to approach it
- There is a mismatch between "what we say" and "what actually happens" in people's behavior and the decisions made in the company
- You have different subcultures across teams/locations, and this harms overall effectiveness
- You want to understand which culture-related factors support or undermine engagement and performance
- You want to assess culture every 2–3 years to ensure that it continues to support the business
If you recognize one or more of these signals, let’s talk.
What does culture diagnostics involve?
We use Management Systems’ organizational culture survey, adapting it fully to the company’s values.
The culture survey is designed to measure:
- The extent to which people in the organization accept the desired culture
- The extent to which people’s actual behavior aligns with the desired culture
- Gaps between the desired and current culture
Based on the results, we identify the areas that need the greatest attention. The natural next step is to create a plan for active culture management.
Case studies
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FAQ
When designing the survey, we define the segments that will provide useful additional insight, such as organizational level, tenure, or location.
Anonymity is guaranteed both technically and through the way we organize and communicate the survey. Results are shown only when there is a minimum number of respondents; individual responses are not visible, and free-text comments are summarized and analyzed together.
We also pay attention to the communication of the survey – people answer honestly when they believe there will be no negative consequences for them and that their opinions will be used meaningfully. We provide advance information about who has access to the data, what is not visible, how the results will be used, and what will follow after the survey.
If the company wishes, we can support the development of a culture management plan and assist with its implementation within our areas of expertise.
